Website - Privacy Notice
Analytics
When you visit www.dartford.gov.uk, we use a third-party service, Fathom, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out such things as the number of visitors to the various parts of the site. This information is only processed in a way that does not directly identify anyone. We do not make, and do not allow Fathom to make, any attempt to find out the identities of those visiting our website. We use the information to report on visitor numbers, and to make improvements to our service.
This information is collected only if visitors opt in. The information collected is classed as personal data because Fathom assigns a unique identifier to each visitor. We do not make, and do not allow Fathom to make, any attempt to find out the identities of those visiting our website.
We have measures to protect the information collected, which include limiting the amount of data collected (including not collecting full IP addresses), setting a retention schedule, restricting access to our Fathom data, and regularly reviewing our use of analytics.
We keep analytics data for 14 months from a visitor’s last visit.
We use SiteMorse and Sortsite to report on both technical and content issues within the website: SiteMorse places us in a table of all local authority websites on a quarterly basis.
Cookies
We use a cookies tool on our website to gain consent for the optional cookies we use.
Cookies that are necessary for functionality, security and accessibility are set and are not deleted by the tool.
You can read more about how we use cookies, and how to change your cookies preferences, on our Cookies page.
Search engine
Our website search and decision notice search is powered by Funnelback. Search queries and results are logged anonymously to help us improve our website and search functionality. No identifiable personal information is collected by us or Funnelback.
Security and performance
Our website is hosted by a third party in Microsoft Azure in the UK and traffic information is kept for 12 months.
Comments on user experience
We have an eForm on our website that enables the users of the website to comment on their experiences or to report any issues.
Purpose and lawful basis for processing
The purpose for implementing the above is to maintain and monitor the performance of our website and to constantly look to improve the site and the services it offers to our users. The lawful basis we rely on to process your personal data is either Article 6(1)(a) of the UK GDPR, for example when we require your consent for the optional cookies we use, or Article 6(1)(f) which allows us to process personal data when it’s necessary for our legitimate interests, for example, in order to maintain the integrity of our IT systems and the continuity of our business. We have a Legitimate Interests Policy that sets out how this information will be handled.
What are your rights?
As we are processing your personal data for our legitimate interests as stated above, you have the right to object to our processing of your personal data. There are legitimate reasons why we may refuse your objection, which depend on why we are processing it.
For more information on your rights, please see our Corporate Privacy Notice.